caretransfer back to care

services

Nonessential care for family and friends. Online services arrive right away. Pantry orders are grouped. Home services are matched to a vetted partner, a price, and a time.

preauth

A $5.40 preauth charge on your card is the only charge up front. It is applied to the final price.

you approve

You see the final price and confirm it before any work starts.

no contractors

Only caretransfer partners, verified through physical, social, and digital vetting.

group pantry

Order by wednesday. Delivered by sunday. Grouped orders lower prices.

airtime

online · instant

Mobile airtime sent right away to the number you enter.

what you get

  • sent instantly
  • networks shown for the recipient's country

not included

  • data bundles and plans
  • numbers on a network we do not list

utilities

online · confirmed provider

Pay a bill for the recipient with their provider account.

what you get

  • search by provider name
  • you choose the amount
  • confirmation once the payment is made

not included

  • new connections or installations
  • payments to a provider we cannot confirm

pantry

group order · wednesday to sunday

A grocery basket built locally. Orders are grouped to lower prices and negotiate better deals.

what you get

  • a locally built grocery basket
  • grouped buying for better prices
  • comparable substitute if an item is unavailable

not included

  • choice of individual brands
  • items outside the basket
  • delivery on any day other than sunday

chemist

$5.40 preauth

Prescriptions and over-the-counter medicine from a local pharmacy. A pharmacist confirms availability and price.

what you get

  • pharmacist confirms availability and price
  • prescriptions and over-the-counter items
  • price shown before you approve

not included

  • medicine without the required prescription
  • clinical advice

remote deputy

half day or full day

A vetted partner runs errands for the recipient, in person, for a booked half or full day.

what you get

  • a remote deputy for a half or full day
  • matched partner, price, and calendar
  • you approve the final price

not included

  • time beyond the booked block without your approval
  • payment for goods bought on the errand, unless agreed in advance

check-in

add-on · $5.40 preauth

A timed, non-emergency courtesy call. It is not a doctor's visit or a medical assessment.

what you get

  • a 30- or 60-minute visit
  • standard questions, asked informally
  • optional questions you add, fitted to the visit time
  • photos only when both people tick the consent box

not included

  • a doctor's visit or medical assessment
  • emergency response
  • photos without the consent box ticked

standard questions

  • how are you feeling today?
  • have you eaten today?
  • is anyone around to help you?
  • have you been able to get what you need?
  • how has the last week been?
  • is there anything we can do for you?

a 30-minute visit is shorter than a 60-minute visit, so it asks fewer questions. standard questions come first, then any optional questions. photos are taken only when both the requester and the person visited tick the consent box.

cleaning

home service · $5.40 preauth

Home cleaning, arranged with a vetted partner for a booked time.

what you get

  • matched partner, price, and calendar
  • you approve the final price

not included

  • time beyond the booked block without your approval
  • cleaning supplies beyond what is agreed

repairs

home service · $5.40 preauth

A handyman visit, arranged with a vetted partner for a booked time.

what you get

  • matched partner, price, and calendar
  • you approve the final price

not included

  • parts and materials unless agreed in advance
  • time beyond the booked block without your approval

how an order works

  1. Choose a service and the city.
  2. Online services are sent right away. Pantry orders join the group. Home services are matched to a partner, a price, and a time.
  3. A $5.40 preauth charge is placed on your card.
  4. You approve the final price. The preauth is applied to that price.

Service availability depends on the city and partners. Read our terms, refunds, and privacy policies.